How to Use Afterpay/Clearpay for My Alibaba.com Trade Assurance Orders?

Alibaba.com now accepts Afterpay/Clearpay. Buyers can use Afterpay/Clearpay to pay for orders in 4 interest-free installments, payable every 2 weeks.

To use it, source items on Alibaba.com and check out as usual. At checkout, choose Afterpay/Clearpay as your payment method. You will be directed to the Afterpay/Clearpay website and prompted to log into or create your Afterpay/Clearpay account.

Then complete your order. It's that easy!

Please note: Gift cards are not compatible with this service.

Pay with Afterpay/Clearpay on Desktop:

Step 1: Choose Afterpay/Clearpay as your payment method.

How to Use Afterpay/Clearpay for My Alibaba.com Trade Assurance Orders?

Step 2: Click "Pay now" to be redirected to Afterpay/Clearpay to complete payment.

How to Use Afterpay/Clearpay for My Alibaba.com Trade Assurance Orders?

Pay with Afterpay/Clearpay on App:

Step 1: Choose Afterpay/Clearpay as your payment method.

How to Use Afterpay/Clearpay for My Alibaba.com Trade Assurance Orders?

Step 2: Click "Pay now" to be redirected to Afterpay/Clearpay to complete payment.

How to Use Afterpay/Clearpay for My Alibaba.com Trade Assurance Orders?

FAQ:

1.Why am I unable to pay with Afterpay/Clearpay?

Please check that you are purchasing from one of the following countries: United States, Canada, United Kingdom, Australia, or New Zealand. The purchase amount cannot be higher than US $2,000.

If you have further questions about making payment with Afterpay/Clearpay, you can check out the following links:

UK:https://help.clearpay.co.uk/hc/en-gb/articles/360026691131-Why-is-my-order-being-declined-

AU:https://help.afterpay.com/hc/en-au/articles/360016052892-How-do-payments-work-

NZ:https://help.afterpay.com/hc/en-nz/articles/360016052892-How-do-payments-work-

CA:https://help.afterpay.com/hc/en-ca/articles/360016052892-How-do-payments-work-

US:https://help.afterpay.com/hc/en-us/articles/360016052892-How-do-payments-work-

2.What products are available for purchase using Afterpay/Clearpay on Alibaba.com?

Afterpay/Clearpay is not available for all products on Alibaba.com. Please refer to the table below for the full list of supported categories.

AU/NZ: available for all product categories except Sex Products

US/CA/UK:

How to Use Afterpay/Clearpay for My Alibaba.com Trade Assurance Orders?

3.I have an Australian Afterpay account. Can I use it to pay for a purchase from Canada and in CAD currency?

You can only pay in the local currency of the country where your Afterpay/Clearpay account is registered in.

4.How does the Afterpay/Clearpay payment schedule work?

Afterpay/Clearpay requires customers to make their first payment upfront at the time of purchase. The remaining 3 payments will be deducted automatically every 2 weeks in equal installments from your chosen payment method. If you wish to make additional unscheduled payments before they are due, you can log into your Afterpay/Clearpay account and make payment. Afterpay/Clearpay will then adjust the amount owed accordingly. You can log into your Afterpay/Clearpay account anytime to view your payment schedule or make a payment before the next due date.

For more information, you can check out the following links:

UK:https://help.clearpay.co.uk/hc/en-gb/sections/360004124412-Payments

AU:https://help.afterpay.com/hc/en-au/articles/360016052892-How-do-payments-work-

NZ:https://help.afterpay.com/hc/en-nz/articles/360016052892-How-do-payments-work-

CA:https://help.afterpay.com/hc/en-ca/articles/360016052892-How-do-payments-work-

US:https://help.afterpay.com/hc/en-us/articles/360016052892-How-do-payments-work-

5. How much is the transaction fee for Afterpay/Clearpay on Alibaba.com?

The transaction fee for Afterpay/Clearpay on Alibaba.com is 3.5%.

6. Is there a limit on how much I can spend on a purchase with Afterpay/Clearpay on Alibaba.com?

Yes, the purchase amount must be between US $1 to US $2,000 to use Afterpay/Clearpay on Alibaba.com.

7. How can I know my credit on Afterpay/Clearpay?

You can login your Afterpay/Clearpay account to check more information.For more information you can check this link:https://help.afterpay.com/hc/en-au/articles/218320803-How-much-can-I-spend-with-Afterpay-.

8.What if I cannot pay an Afterpay/Clearpay installment?

If you fail to make payment when the automatic payment is due, you will be charged a late payment fee by Afterpay/Clearpay.

For more information, you can check out the following links:

UK:https://help.clearpay.co.uk/hc/en-gb/articles/360026685811-What-happens-if-I-can-t-make-a-payment-

AU:https://help.afterpay.com/hc/en-au/articles/115005264166-Difficulty-paying-on-time-or-facing-financial-hardship-

NZ:https://help.afterpay.com/hc/en-nz/articles/115005264166-Difficulty-paying-on-time-or-facing-financial-hardship-

CA:https://help.afterpay.com/hc/en-ca/articles/115005264166-Difficulty-paying-on-time-or-facing-financial-hardship-

US:https://help.afterpay.com/hc/en-us/articles/115005264166-Difficulty-paying-on-time-or-facing-financial-hardship-

9.How do I get a refund on an order purchased with Afterpay/Clearpay on Alibaba.com?

You can follow the Alibaba.com dispute policy if you would like to get a refund on an order purchased with Afterpay/Clearpay. Please refer to ourHelp Centerfor full details on the policy.

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