Step 1. Find a supplier that supports Trade Assurance
Step 2. Check out or settle details with supplier
● For ready-to-ship products
Select "Start order" on the product you wish to buy and proceed to check out.
● For customized products
Settle the order details by contacting the supplier directly through Messenger, sending a Request for Quotation, or send order request.
Alternatively, you can also go to My Alibaba > Orders > Draft Trade Assurance Order to send an order directly to a supplier you've worked with. Or you could also place a trade assurance order directly by clicking here.
Step 3. Pay through Alibaba.com
Pay through our online checkout or make a bank-to-bank wire transfer with escrow protection using the official bank information provided by Alibaba.com.
● Pay online through our checkout using any of the available methods and currencies
● Or pay via wire transfer by following the instructions on the page
Step 4. Track order
Track the progress of your order every step of the way by going to My Alibaba > Orders > All Orders.
Step 5. Confirm delivery of order
Once you have received the shipment, select "Confirm delivery" to complete your order.
For full coverage details on Trade Assurance, you can visit our homepage or download our guide.