If you forgot your password, you could try to retrieve password by following below steps:
Step1.Click “Forgot Password” on the Sign In page.
Via PC:
Via APP:
Step2. Fill in your registered email address, scratch out two chickens and click 'Submit'.
Step3.There are 3 options for you to verify your account first .
•“By Email Verification”: A verification code will be sent to your registered email address automatically. If you don't receive it within 15 minutes, please check your Junk or Spam folder first, or click "Click here to receive verification code" to request it again. Do not repeatedly click.
•"By Answering questions": You can answer security questions you previously set up.
•"By phone verification": only available if you have bound a mobile phone number to your account. The process for phone verification is the same as that of email verification.
Step4.Once you complete the verification process, you will be directed to the password reset page. Follow the instructions to reset.
