First of all, please connect your "WhatsApp" with "Alibaba.com" to receive Alibaba.com suppliers' new message or instant response directly according to the following 2 steps:
Step1, click to connect "WhatsApp" with "Alibaba.com"
Step2, input the binding code generated by Alibaba.com system in WhatsApp to complete the connection.
After connection settings, you will receive new messages or instant replies directly from Alibaba.com suppliers through WhatsApp in the following situations:
1. If you have not read the message on Alibaba.com within an hour, you will receive a maximum of one notification per day, mainly between 9 am and 6 pm local time.
2. If you have turned off the system notifications for Alibaba.com on your phone, you will receive a maximum of one notification per day through WhatsApp.