Discover simple steps to manage your Alibaba account. Go to 'My Account' or find it in [My account] - [My profile]. Edit your information seamlessly via PC or App. Follow our visual guide for efficient account management.

Learn how to close mobile number sign-in on Alibaba.com for enhanced account security. Sign in to 'My Account,' navigate to 'Close Mobile Number Sign In,' and follow the simple steps. Take control of your account safety. Explore how to delete the verification phone here.

If you're facing issues receiving email or SMS verification codes for your Alibaba account, follow these troubleshooting steps. Check your inbox and trash for 'Alibaba,' ensure your email service hasn't blocked the code, add the notice.alibaba.com address to your whitelist, and be patient as the code may take up to 10 minutes. For SMS issues, avoid adding '0' before your phone number, try on a different device, check for network anomalies, and contact your phone service company if needed. If problems persist, consider changing your verification method.

Discover the easy steps to follow or unfollow businesses and individuals on Alibaba.com. Navigate company profiles, click 'Follow,' and manage your favorites effortlessly.

Learn how to securely login to Alibaba.com using your mobile number. Follow simple steps: log in, go to 'My Alibaba,' click 'Account,' and select 'Activate Mobile Number Sign in.' Ensure your mobile number is exclusive to Alibaba.com for seamless access. One account per mobile number, and release it from any existing accounts if already in use.

These are measures taken by Alibaba.com to ensure the security of your account to prevent stolen accounts, phishing links, viruses, etc. Thanks for your kind un

Learn how to easily find and check your Alibaba.com Member ID on your laptop. Your Member ID is a permanent Alibaba account identifier, essential for account access and security.

Experiencing issues with receiving the email verification code on Alibaba.com? Follow these steps to troubleshoot: search for 'Alibaba' in your inbox, check spam folders, whitelist notice.alibaba.com, and wait up to 10 minutes. If the problem persists, try changing your email address or contact customer service for assistance. Ensure a smooth verification process for your Alibaba.com account.

The referral coupons are non-refundable and must be applied before payment on Alibaba.com and cannot be exchanged for cash and/or other gifts. Alibaba.com reser

The Referral Program is designed for all registered users on Alibaba.com. By participating in this program and adhering to the program rules, members will not o

Learn about the application of referral program coupons on Alibaba.com APP. These coupons are valid for Trade Assurance orders with featured suppliers/products marked in red. Each coupon is valid for 30 days and can be used individually with the same supplier. They cannot be combined with other supplier coupons but can be used with Alibaba.com discounts. Explore the terms and make the most of your referral program rewards.

Enhance your Alibaba.com account by adding a second email address. Visit 'Member Profile' in 'My Account,' click 'Edit,' and update details by adding the additional email to the 'Alternative Email Address' field. Simplify account management and communication. Follow the steps and visual guide for a seamless process.

Find out whether you can register on Alibaba.com without providing a phone number. While a valid phone number is required for efficient communication with potential business partners, rest assured that your information will be treated confidentially. Learn more about the account creation process and the importance of maintaining privacy on Alibaba.com.

If your Alibaba.com account is deactivated, first identify the reason - self-deactivation or security measures by Alibaba.com. For self-deactivation, follow the steps on the sign-in page. If deactivated for security reasons, there's no 'appeal for account reactivation' on the sign-in page; contact Alibaba.com Customer Service for assistance. Reactivate your account with ease. Explore the process and get the support you need.

To change gender:Step1.Please go to My Account-Member Profile.
Step2.Click Edit to enter the new gender and Submit.

Learn how to effortlessly modify your information on Alibaba.com by removing your mobile phone number. Please be aware that the mandatory landline number ('Tel:') cannot be removed. Keep your account details updated with this easy-to-follow guide

Effortlessly create your account on Alibaba.com using our step-by-step guide. Whether through a laptop or the Alibaba.com APP, follow the instructions, input accurate details, and complete the setup. Troubleshoot any registration issues and explore a world of business opportunities. Uncover solutions for common problems during registration. Your key to global trade starts here!

Ensure the security of your Alibaba.com account by following these password protection tips: 1. Set a secure password with a combination of letters and numbers, avoiding common choices and personal information. 2. Regularly sign into Alibaba.com to keep your account information up to date. 3. Be cautious with requests for private or sensitive information, and avoid clicking suspicious links or filling out forms in emails. Learn more about account security on Alibaba.com.

Learn about the necessity of completing account verification on Alibaba.com before placing orders. Our security procedures are in place to prevent unauthorized access, ensuring the protection of your account by requesting necessary information to verify your identity. Prioritizing account security to safeguard against unauthorized individuals.

If you're not receiving SMS verification codes on Alibaba.com, follow these steps: 1. Avoid entering '0' before your phone number; use the correct number, not a landline. 2. Move your SIM card to another phone, restart your phone with anti-virus software off. 3. Network anomalies may cause message loss; change networks and resubmit your request. Ensure a strong signal for timely SMS delivery. 4. Check with your phone service provider to unblock system messages and unlock the service for you.

You could directly go to here to sign in and complete the account verification. Thank you for your kind understanding.

If you suspect unauthorized access to your Alibaba.com account, follow these steps to check and secure your information. Take immediate action by resetting your password, updating security settings, and contacting Alibaba.com Customer Service if necessary. Protect your account from potential fraud and inform your partners/customers about the issue to prevent unauthorized payments.

If you suspect unauthorized use of your Alibaba.com account, follow the provided link for guidance. For successful sign-ins, change your password at My Account with the 'Change Now' option. Ensure your Alibaba.com password meets the following requirements: 6-20 characters, a mix of letters, numbers, and punctuation marks (except spaces), and includes at least 2 types among uppercase letters, lowercase letters, numbers, and punctuation (e.g., AlibabaHello290)

Discover the convenience of searching and sourcing on Alibaba.com in your preferred language. Easily change your default language on the Alibaba.com APP by navigating to My Alibaba - Settings - Language. For the PC version, set your language and currency effortlessly from the top-right navigation menu on the Alibaba.com home page. Enhance your experience with these quick steps.

Learn how to handle your Alibaba.com account verification phone number. Find out the steps to delete a verification phone number, including downloading and filling out the application form. Personal users need to submit the form along with a photo of their passport/identity card/driving license, while company users must include a photo of their business license for account ownership confirmation.